Contact
We read every message.
General & support
For app troubleshooting please check Support first — most questions are answered there.
Press & partnerships
hi@creativefactory.tr with "PureWave Press" in the subject.
Legal & privacy requests
hi@creativefactory.tr with "PureWave Legal" in the subject. Please allow up to 30 days for a response.
Mailing address
Creative Factory
İstanbul, Türkiye
Apple handles all billing and refunds. For purchase, refund or App Store account issues, please contact Apple Support.