Contact

We read every message.

General & support

hi@creativefactory.tr

For app troubleshooting please check Support first — most questions are answered there.

Press & partnerships

hi@creativefactory.tr with "PureWave Press" in the subject.

Legal & privacy requests

hi@creativefactory.tr with "PureWave Legal" in the subject. Please allow up to 30 days for a response.

Mailing address

Creative Factory
İstanbul, Türkiye

Apple handles all billing and refunds. For purchase, refund or App Store account issues, please contact Apple Support.